Question Can I replace or exchange if I don't like the product?
Answer

Replacement or exchange shall be given only if there are any damages and within 2 days of delivery , if it’s more than 2 days then there shall be no exchange/replacement (360 degrees unboxing video is must). For replacement, the item needs to be couriered back to the address we provide and we shall replace it and courier once we get back your parcel . (Stone coming out will not be considered as a damage as it can be stuck back with fevistik.)

Question Can you send the original picture?
Answer

We upload original pictures only.

Question What if the package returns back?
Answer

If the package returns back to us in the case of customer unavailable while they came for delivery or any other reason and customer will have to pay reshipping charges and then once the package returns back to us we will reship it (no refund will be provided).

Question Can we cancel the order?
Answer

No,once the order has been placed there is no cancellation.

Question Do you ship worldwide?
Answer

Yes we will ship worldwide. Shipping charges depend on the country.

Question What is the jewelry made of?
Answer

All the products are made with a base of alloy/brass/copper/iron with imitation golden color.

Question What is the estimated time of delivery?
Answer

We ship within 3-4 days once order is placed. We use Dtdc ,Indian Post, Professional courier depending on your location you can select. If Dtdc courier or professional courier available means it takes upto 7-9 business days. If Indian Speed Post means it takes 10-11 working days.